VintVue needs camera access
Open Settings on your iPhone, select VintVue, and make sure Camera access is enabled. VintVue uses the camera only while you are actively viewing a negative.
VintVue · Help center
Support for
the image in hand.
VintVue is built to make viewing film negatives direct and uncomplicated. If something is getting between you and the image, start here.
Contact VintVue support
Tell us what
you're seeing.
Include your iPhone model, iOS version, and a short description of what happened. Do not attach private photographs or negatives unless they are necessary to explain the issue.
support@reddoorapps.com Support requests are answered by Red Door Apps.Quick answers
Start with the simple fixes.
A photograph will not save
Open Settings, select VintVue, and confirm that VintVue can add photographs to your photo library. Saved images remain on your device.
The negative is difficult to see
Place the negative in front of a bright, even light source. Keep the film flat, avoid reflections, and use Macro or Focus Lock when the frame needs a steadier view.
The image looks reversed
Choose Color or B&W to match the film you are viewing. VintVue converts the negative live so you can evaluate the photograph before saving it.
Privacy by design
Your negatives
stay yours.
VintVue processes images on your iPhone. Learn exactly what the app accesses and what it does not collect.
Read the privacy policy